FAQ
SHIPPING & DELIVERY

Children's hats are Made-to-Order. Please allow 2-3 days for production prior to shipping.
For all orders, please allow 1-2 business days for your order to be prepared for shipment. All orders ship via USPS and are usually delivered between 3-5  business days.
(As a result of the ongoing COVID-19 emergency,  packages may take longer than usual to arrive.) You will receive a shipment confirmation with a tracking number once your order is sent.

 

RETURNS & EXCHANGES

  All items are hand-made and quality checked before being shipped.
**There are no refunds, returns, or exchanges**
Please refer to the Size Chart to avoid any fitting issues.

If there is an issue with your order, please email me: info@melliemoix.com, and I will work with you to resolve it.